Facilities Dispatch

Procedures for Placing a Work Order (Civilian & Jail-Detention)

Facilities Dispatch - Hours of Operation:  Monday - Friday from 7:00 AM to 3:30 PM (excluding holidays)

Frank Crowley Courts Building - 133 N. Riverfront Boulevard, Suite 9A-500, Dallas, TX 75207
Phone: (214) 653-6776

If you are experiencing a FULL power outage, tripped breaker, flood, fire, gas-like smell or fire alarm system malfunction and (elevator or inmate) entrapment, etc., please call Dispatch directly at 214-653-6777 for immediate attention.



******* CMMS Work Order System / TRIRIGA *******


If you are requesting a service listed below - please allow 20 days for completion of this request.

  • Hanging whiteboards/cork boards/etc.
  • Hanging Pictures/Plaques;
  • Installing coat hangers;
  • or door kicks
  • signage, decals, etc. - please allow 20 days for completion

Recycling Procedures:

All bins are located on the dock of each facility, George Allen (dock) and Records (ground floor employee entry area) or outlying facilities designated location. Pick up a locked or an unlocked bin for your project. All bins are first come first served, locked or unlocked. If there are no bins available, they are all being used, Facilities does not have any control over the amount of bins allocated to each site(Public Service Program is our provider and allocates the number of bins for each facility).

Create your work order at https://dallascounty.tririga.com/index.html and request the full bin to be picked up only. Facilities will pick up the bin (s); take to the dock for processing. Facilities will not exchange bins; we cannot guarantee that bins will be available.

Moving forward for Frank Crowley, Records Management will manage the document collection, transfer, and shredding process in coordination with its vendor, Data Shredding (CJIS compliant and National Association of Information Destruction (NAID) certified).

Modified Process:

- Records Management will place new locked document disposal bins throughout customer department locations at Frank Crowley.

- Records Management will empty the secured bins at each location.