Facilities Dispatch

Procedures for Recycling Requests

Facilities Dispatch - Hours of Operation:  Monday - Friday from 7:00 AM to 3:30 PM (excluding holidays)

Procedures Effective as of January 1, 2019

Recycle Bins:

All bins are located on the dock of each facility - FCCB (dock), George Allen (dock) and Records (ground floor employee entry area) or outlying facilities designated location. Pick up a locked or an unlocked bin for your project. All bins are first come first served, locked or unlocked. If there are no bins available, they are all being used, Facilities does not have any control over the amount of bins allocated to each site (Public Service Program is our provider and allocates the number of bins for each facility)

Please email facilities.dispatch@dallascounty.org and request the full bin to be picked up. Facilities will pick up the bin (s); take to the dock for processing. Facilities will not exchange bins; we cannot guarantee that bins will be available.

Public Service will service all bins, locked or unlocked weekly.

** We do not provide recycle bins or recycle services for Ren Tower or Founders Square Buildings, please contact that sites buildings Facilities management team. **  

Or you can you use the following services as listed below;

Dallas County Facilities Management and Records Management will be working together on all paper recycling:


  • Brings revenue to the County;
  • Quick turnaround (48 to 72 hours);
  • No limit to the number of times you can submit a request to pick up Transitory documents for shredding;
  • We supply and deliver used boxes with lids, as long as supplies last at no cost (copier/bond paper boxes may be used)


To order boxes, email a request to Dennis Everling and Jose Perez.

  • We currently have used boxes with lids. We can deliver what you need. Used boxes and delivery is no cost to the department.
  • Alternately you can use “copier paper boxes” that you may have in your department - just make sure there is a lid per box;


  1. Complete this form: Transitory Destruction Form;
  2. Email completed form to Christopher Hooper; please note the following:
    1. The form only requires the contact persons information (not the Department head signature);
    2. Place an “X” on the lid and side of the box - (only boxes that have an “X” will be picked up);


Records Management, Facilities Management and Public Service goal is to provide sound solutions and excellent customer service.