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Behavioral Health Benefits

    Behavioral Health Benefits

    Renaissance Tower - 1201 Elm Street, 23rd Floor, Suite 2300-B, Dallas, TX 75270
    Telephone: (214) 653-7638 • Fax: (214) 653-7608


    Dallas County's Behavioral Health coverage is managed through United Health Care (UHC)/Optum.

    With so many things to do and plan, day-to-day living can feel challenging. At times, you may even feel overwhelmed. Our specialists can provide support, information and resources to help address issues affecting your personal life, work and well-being. We can help.

    Contact us for assistance with:

    • Stress or anxiety
    • Substance use concerns
    • Feeling down or depressed
    • Medication questions
    • Counseling support
    • and more

    Is my benefit confidential?
    We’ll never share your personal information with your employer without your permission. All records, including medical information, referrals and evaluations, are kept strictly confidential in accordance with federal and state laws.

    Contact us anytime you need help with any of life’s concerns:

    • For more information, call the number on the back of your member ID card OR
    • Visit us at https://www.liveandworkwell.com.
      • If you do not have an account, pick Register.
      • If you have an account, select Sign-In.
      • If you would prefer to browse without signing in, please select Browse as a guest with a company access code and enter PEBC.
     

     
    Sanvello Logo
    Sanvello Marketing

    On-demand help with stress, anxiety and depression.
    Sanvello is an app that offers clinical techniques to help dial down the symptoms of stress, anxiety and depression — anytime. Connect with powerful tools that are there for you right as symptoms come up. Stay engaged each day for benefits you can feel. Escape to Sanvello whenever you need to, track your progress and stay until you feel better.

    The Sanvello app is available to you at no extra cost as part of your plan’s behavioral health benefits.

    Download the app today in the Google Play or App Store.  Find more information on Sanvello.com.

     

     

    What can Sanvello do for you?

    Daily mood tracking
    Answer simple questions each day to capture your current mood, identify patterns and self-assess your progress.

    Coping tools
    Reach for just the right tool to relax, be in the moment or manage stressful situations, like test-taking, public speaking or morning dread.

    Guided journeys
    Designed by experts for a range of needs, journeys use clinical techniques to help you feel more in control and build long-term life skills.

     

    Personalized progress
    Through weekly check-ins, Sanvello creates a roadmap for improvement. Track where you are, set goals and make strides week by week.

    Community support
    Connect with one of the largest peer communities in the field and share advice, stories and insights — anonymously, anytime.

     
     

     
    Optum Logo


    Optum is breaking new ground in behavioral health by driving better overall health outcomes while bringing down the total cost of care. We connect people to an extensive network of providers, innovative tools that improve access to care and resources that inspire them to be more engaged in their own wellness. Pioneering, proprietary analytics generate insights that help guide people to high-impact, integrated care tailored to their individual needs.

    This is achieved through a three-prong approach:

    1. Improving access to care:   Access to services is vital, but we go further. We’re making it easier for members to get the right care, at the right time, in the right setting.
    2. Guiding high-impact integrated care:   With groundbreaking data analytics and insights lighting the way, we offer a more intelligent approach to integrating care for greater impact.
    3. Engaging and supporting individuals:   Individuals get the most out of their care when they are actively involved. That’s why we offer tools and support that inspire people to be invested in their own wellness.
     

     

    For general information, please see the flyers below: