Press Release

Dallas County Clerk

Frequently Asked Questions - Collections

Frank Crowley Courts Building - 133 North Riverfront Boulevard, Dallas, TX 75207
Phone: (214) 653-2979 • Fax: (214) 653-2888

Civil Division Public Notice

Take note that the District and County Clerk's Office will be migrating to a new document management system from May 6, 2013 through May 10, 2013. During this time, the public will continue to have access to public records but will need to utilize two locations to view documents.

For more information click here.

Q. What are your hours?
A. Office hours are Monday - Friday, 8:00a.m. -  4:30 p.m., except for court approved holidays.

Q. Do I have to come to collections?
A. Yes, and forms can be downloaded (English and Spanish) from the web site and filled out before you come to decrease your wait time.

Come prepared to make a DOWN PAYMENT on Court Costs and Fines.

Q. Are payment plans available?
A. Payment plans will be negotiated once the client's financial profile has been completed.

Options: Payment plan options consist of weekly, bi-weekly and monthly payments for the total of court costs and fines.

Goal: To have all court costs and fines paid in full within 90 days.

Forms Needed:
Collections Application - English
Collection Extension of Payment Application - English
Collections Application - Spanish
Collection Extension of Payment Application - Spanish

Q. What forms of payment do you accept?
A. Cash, Money Order, Cashier Check, Visa (Credit or Debit) and Master Card (Credit or Debit).

Quick collects from Western Union are also accepted.

Q. Do you take personal checks?
A. No.

Q. Where do I pay??
A. In person, by mail or Misdemeanor 24 Hour Drop Box.

The 24 Hour Drop Box is located at the top of the steps to the front entrance of the Frank Crowley Building on the RIGHT side. Envelopes are available for money order or cashier checks. Please do not place cash in drop box.

Payments can also be made anywhere  Western Union Quick Collects are offered (will included a small fee).

Q. Do you send receipts?
A. Yes, only if you send a self addressed stamped envelope.

Q. What is my case number?
A. Your case and cause number are the same thing and can be found on the payment plan information or you can call into the Collections Office at (214) 653-2979 for the information.