Statements, Billing & Payment

Q: When are my property taxes due?
A: Taxes are due and payable on October 1, and are delinquent if not paid on or before January 31. State law requires that penalty and interest be charged on taxes paid after January 31. If you have any questions, email propertytax@dallascounty.org, or call our Customer Care Center at 214-653-7811.

Q: I never received a tax statement; what should I do?
A: You can find out how much your taxes are and make your payment by going to the Property Tax Lookup/Payment Application. You can also email your request for a tax statement to propertytax@dallascounty.org, or call our Customer Care Center 214-653-7811.

Q: How can I get a receipt for my last property tax payment?
A: Obtain property tax payment information by going to the Property Tax Lookup/Payment Application. You can also email your request to propertytax@dallascounty.org, or call our Customer Care Center at 214-653-7811.

Q: Why did my tax statement come to me instead of my mortgage company?
A: Either your mortgage company did not request the statement, or the request was received too late. Please contact your mortgage company for additional information.

Q: My address is not correct on my bill, how do I get it corrected?
A: Contact your local Appraisal District.

Q: Why did I receive a tax bill on property I no longer own?
A: The records showed you as the owner when the bills were printed. Contact your local Appraisal District to correct this.

Q: Are payment arrangements available?
A: Payment arrangements are managed by our collection firm. The Tax Office will accept any payment amount for the current year taxes; however, after January 31st, penalty and interest begin to accrue for any remaining delinquent taxes. Please contact our collection firm at 214-880-0076 to establish payment arrangements. Under the law, penalties and interest continue to accrue during payment arrangements.

Payments by mail must be made by cashier’s check, personal check or money order to:

John R. Ames, CTA
Dallas County Tax Assessor/Collector
P O Box 139066
Dallas, Texas 75313-9066

Master Card, Visa, Discover, American Express, Credit/Debit cards may also be used if paying in person at any Dallas County Tax Office location.

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