News & Announcements

Avoid Penalties! Pay your taxes by January 31, 2017

Property tax payments are due by January 31, 2017.

“All eight of the Dallas County Tax Office locations are open Monday through Friday from 8:00 a.m. to 4:30 p.m. to assist taxpayers with their property tax payments, but we encourage taxpayers to pay online whenever possible to avoid the crowds,” stated John R. Ames, Dallas County Tax Assessor/Collector.

Pay online, don’t stand in line!
Dallas County citizens can pay online with an eCheck, for no additional fees, at www.dallascounty.org/tax/. They can also continue using their MasterCard, Visa and Discover credit and debit cards at the same site or pay property taxes by phone through JP Morgan Chase Bank at 866-863-8323 (English) or 866-361-1741 (Español). All credit and debit card transactions are subject to Chase Bank convenience fees. As always, you can mail your taxes in the envelope provided or pay at one of the eight Dallas County Tax Office Branches.

The Dallas County Tax Office’s Customer Care Center is available to assist taxpayers with questions regarding property taxes, motor vehicle registrations and title concerns Monday through Friday, from 8:00 a.m. until 4:30 p.m., at 214-653-7811.

Mr. Ames continued “Please do not hesitate to call us with your questions; we look forward to serving your needs. The Dallas County Tax Office encourages citizens who cannot afford to pay in full to make partial payments. Partial payments will be applied and only the remaining balance will be subject to penalties rather than the full original amount due.”

Corrected Tax Statements Being Mailed to some City of Dallas Property Owners

The Dallas County Tax Office began mailing Property Tax Statements for Tax Year 2016 on Monday, October 3, 2016. Preparing and mailing of tax statements is a fairly laborious process. Unfortunately, in the process of doing so this year, the City of Dallas’ Maintenance & Operations tax rate was inadvertently entered incorrectly into the statement processing system resulting in a number of erroneous tax statements being mailed out to some, but not all, City of Dallas Property owners.

The rate has been corrected. All of those City of Dallas property owners that were mailed the incorrect statements will be receiving Corrected Tax Statements for Tax Year 2016. The average homeowner in the City of Dallas receiving a Corrected Tax Statement will see a decrease of $2.96 in their overall tax bill. “The Dallas County Tax Office strives for accuracy, efficiency and expeditious delivery of tax statements. It is unfortunate that this error occurred. We have corrected the accounts and will be mailing corrected statements to those taxpayers affected,” stated John R. Ames, Dallas County Tax Assessor/Collector.

Please visit the Dallas County Tax Office website at www.dallascounty.org/tax/ to review and/or print a current statement or to pay online. The Customer Care Center is also available to assist taxpayers with questions regarding property taxes, motor vehicle registrations and title concerns Monday through Friday, from 8:00 a.m. until 4:30 p.m., at 214.653.7811.

2016 Property Tax Statements Mailed!

Statements Mailed! The Dallas County 2016 property tax statements are in the mail! “We are delighted to provide timely tax statements to the citizens of Dallas County for the eighth year in a row. The citizens of Dallas County deserve that kind of service. This allows taxpayers the maximum amount of time to plan and make their payments on time,” stated John R. Ames, Dallas County Tax Assessor/Collector. When Mr. Ames took office in 2009, he brought a renewed awareness and sense of urgency to the Tax Office from mailing statements timely, creating efficiencies using innovative technology and providing multiple convenient payment methods for the citizens of Dallas County.

Pay online, don’t stand in line! The Dallas County Tax Office is pleased to continue offering citizens several easy-to-use payment channels to make their property tax payments. Citizens can pay online with an eCheck, for no additional fees, at www.dallascounty.org/tax/. They can also continue using their MasterCard, Visa and Discover credit and debit cards at the same site or pay property taxes by phone through JP Morgan Chase Bank at 866-863-8323 (English) or 866-361-1741 (Español). All credit and debit card transactions are subject to Chase Bank convenience fees. As always, you can mail your taxes in the envelope provided or pay at one of the eight Dallas County Tax Office Branches.

Informational Postcard! As a reminder, if your property is mortgaged with an escrow account, a complete tax statement was sent to your requesting mortgage company and an informational postcard was mailed to you in lieu of a duplicate tax statement. You can obtain additional tax statements at www.dallascounty.org/tax or call the Tax Office Customer Care Center at 214-653-7811. The Customer Care Center is available to assist with property tax and motor vehicle title and registration questions Monday through Friday from 8:00 a.m. to 4:30 p.m. Mr. Ames continued, “Please don’t hesitate to contact us with your questions. We look forward to serving the needs of the citizens of Dallas County.”

Downtown Administrative Tax Office is Moving!

The Dallas County Tax Office is relocating its Administrative Offices to the Renaissance Tower located at 1201 Elm Street, Suite 2600 in downtown Dallas. This move is being made to accommodate the renovation and remodeling of the Dallas County Records Building and will be effective on Monday, August 22, 2016.

“We are excited that the Dallas County Commissioners have decided to renovate and remodel the Records Building in an effort to better serve the constituents of Dallas County. We look forward to working out of the Renaissance Tower until we move back into the Records Building” stated John R. Ames, Tax Assessor/Collector.

All Property Tax and Motor Vehicle transactions will continue to be processed from our eight branch locations. Those locations and other valuable information can be found on our website at www.dallascounty.org/tax/.

Downtown Motor Vehicle Branch is Moving!

The Dallas County Tax Office is pleased to announce that the Downtown Motor Vehicle branch will be moving to its new location in the George Allen Courthouse located at 600 Commerce Street in downtown Dallas. The current Downtown Motor Vehicle branch located in the Records Building will be closed on Friday, March 18, 2016 and will reopen at its new location on Monday, March 21, 2016 at 7:30 am.

The Downtown Motor Vehicle branch will be the first department to vacate the Records Building due to remodeling of the historic building which will begin this summer. “We are looking forward to serving the citizens of Dallas County at our brand new downtown office space located in the George Allen Courthouse with new business hours of 7:30 am – 4:30 pm, Monday - Friday” stated John R. Ames, Tax Assessor/Collector. This new Branch office will accept motor vehicle transactions and property tax payments.

The Dallas County Tax Office’s Customer Care Center is available to assist taxpayers with questions regarding locations, property taxes, motor vehicle registrations and title concerns Monday through Friday, from 8:00 a.m. until 4:30 p.m., at 214-653-7811.

Mr. Ames continued “Please do not hesitate to call us with your questions; we look forward to serving your needs.”

Dallas County to Collect Property Taxes for the City of Coppell

Beginning April 4, 2016, the Dallas County Tax Office will collect property taxes for the City of Coppell. Dallas County currently collects property tax for multiple cities and school districts located within Dallas County.

“We are pleased to enter into this partnership with the City of Coppell to collect their property taxes. Last year we began collecting for Coppell ISD, now Coppell residents will be able to pay all their taxes at one time using any of our convenient payment options.” stated Tax Assessor/Collector John R. Ames.

Coppell residents will be able to pay their taxes online with an eCheck, for no additional fee, at www.dallascounty.org/tax/. They can also continue using their MasterCard, Visa and Discover credit and debit cards at the same site or pay property taxes by phone through JP Morgan Chase Bank at 866-863-8323 (English) or 866-361-1741 (Español). All credit and debit card transactions are subject to Chase Bank convenience fees. As always, you can mail your taxes in the envelope provided or pay at one of the eight Dallas County Tax Office Branches.

The Dallas County Tax Office’s Customer Care Center is available to assist taxpayers with questions regarding property taxes, motor vehicle registrations and title concerns Monday through Friday, from 8:00 a.m. until 4:30 p.m., at 214-653-7811.

Property Tax Disaster Payment Plans Available

The Dallas County Tax Office is working with homeowners affected by the recent tornadoes. Disaster Installment Payment Plans are available to property owners that meet all requirements of Texas Property Tax Code, Section 31.032. Among these requirements are these:

  1. The property must be a residential homestead or used for residential purposes and have less than five living units,
  2. The property must lie within the area declared a disaster area,
  3. The property must have been damaged as s direct result of the disaster, and
  4. The taxes for which the property owner seeks an installment agreement must not be delinquent.
  5. The first payment must be made by the delinquency date, which is January 31, 2016, extended to February 1, 2016 this year.

Tax Assessor/Collector John R. Ames wants residents to know “Please contact our office if you believe you qualify for a ‘Disaster Installment Payment Plan’, and need additional time to pay your 2015 property taxes.”

The Dallas Central Appraisal District is working diligently to identify all properties affected by the recent tornados. If your property is on the list of properties affected, and it meets all other criteria, the Tax Office will honor a request for a Disaster Installment Plan for Tax Year 2015. Please contact Dallas County Tax Office Customer Care Center at 214.653.7811.

Avoid Penalties! Pay your taxes by February 1, 2016

Property tax payments are due by January 31, however, since January 31 falls on a Sunday, taxpayers will be able to pay their taxes by February 1, 2016.

“All eight of the Dallas County Tax Office locations are open Monday through Friday from 8:00 a.m. to 4:30 p.m. to assist taxpayers with their property tax payments, but we encourage taxpayers to pay online whenever possible to avoid the crowds,” stated John R. Ames, Dallas County Tax Assessor/Collector.

Pay online, don’t stand in line!
Dallas County citizens can pay online with an eCheck, for no additional fees, at www.dallascounty.org/tax/. They can also continue using their MasterCard, Visa and Discover credit and debit cards at the same site or pay property taxes by phone through JP Morgan Chase Bank at 866-863-8323 (English) or 866-361-1741 (Español). All credit and debit card transactions are subject to Chase Bank convenience fees. As always, you can mail your taxes in the envelope provided or pay at one of the eight Dallas County Tax Office Branches.

The Dallas County Tax Office’s Customer Care Center is available to assist taxpayers with questions regarding property taxes, motor vehicle registrations and title concerns Monday through Friday, from 8:00 a.m. until 4:30 p.m., at 214-653-7811.

Mr. Ames continued “Please do not hesitate to call us with your questions; we look forward to serving your needs. The Dallas County Tax Office encourages citizens who cannot afford to pay in full to make partial payments. Partial payments will be applied and only the remaining balance will be subject to penalties rather than the full original amount due.”

2015 Property Taxes Due - November 10, 2015

Homestead Statements Mailed! The Dallas County Tax Office has mailed the remaining 2015 property tax statements that affect taxpayers who are in a school district collected by Dallas County, and have a homestead exemption. Voters of Texas approved Proposition No. 1, authorizing their school district homestead exemption to increase from $15,000 to $25,000 therefore decreasing their tax levy. “In an effort to provide our citizens with the most accurate tax statement, it was important to mail school homestead exemption statements after the passage of Proposition No. 1.” stated Tax Assessor/Collector John R. Ames. Citizens can always obtain a copy of their current 2015 tax statement at www.dallascounty.org/tax/.

Pay online, don’t stand in line! The Dallas County Tax Office is pleased to continue offering citizens several easy-to-use payment channels to make their property tax payments. Citizens can pay online with an eCheck, for no additional fees, at www.dallascounty.org/tax/. They can also continue using their MasterCard, Visa and Discover credit and debit cards at the same site or pay property taxes by phone through JP Morgan Chase Bank at 866-863-8323 (English) or 866-361-1741 (Español). All credit and debit card transactions are subject to Chase Bank convenience fees. As always, you can mail your taxes in the envelope provided or pay at one of the eight Dallas County Tax Office Branches.

Informational Postcard! As a reminder, if your property is mortgaged with an escrow account, a complete tax statement was sent to your requesting mortgage company and an informational postcard was mailed to you in lieu of a duplicate tax statement. You can obtain additional tax statements at www.dallascounty.org/tax/ or call the Tax Office Customer Care Center at 214-653-7811. The Customer Care Center is available to assist with property tax and motor vehicle title and registration questions Monday through Friday from 8:00 a.m. to 4:30 p.m. Mr. Ames continued, “Please don’t hesitate to contact us with your questions. We look forward to serving the needs of the citizens of Dallas County.”

2015 Property Tax Statements Mailed - October 1, 2015

The Dallas County 2015 property tax statements are in the mail for commercial, business personal property and residential property owners that do not receive a homestead exemption. Due to this year’s Texas Senate Bill 1 property owners may receive an increase in the homestead exemption, if approved by voters on November 3, 2015. Property tax statements for property owners that do receive a homestead exemption will be mailed on November 10, 2015. The 2015 property taxes are due by January 31, 2016 regardless of whether your statement was mailed on October 1st or November 10th.

The Dallas County Tax Office is pleased to continue offering citizens several easy-to-use payment channels to make their property tax payments. Pay online, don’t stand in line! Pay on the website at www.dallascounty.org/tax/ using MasterCard, Visa and Discover credit and debit cards. Citizens may also pay property taxes by telephone through JP Morgan Chase Bank at 866-863-8323 (English) or 866-361-1741 (Español). Online, in person and telephone credit and debit payments are subject to Chase Bank convenience fees. Online eChecks are made with no additional charges. As always, payments mailed timely or paid in person at any of the eight tax office locations will be accepted. As a reminder, if requested by the mortgage company, a complete tax statement was sent to them and an informational postcard was mailed to the property owner in lieu of a duplicate tax statement. Obtain additional tax statements at www.dallascounty.org/tax and select the “Click Here for Property Taxes” picture to search for your account or call the Tax Office Customer Care Center at 214-653-7811.

The Customer Care Center is available to assist with property tax and motor vehicle title and registration questions Monday through Friday from 8:00 a.m. to 4:30 p.m. “Please don’t hesitate to contact us with your questions. We look forward to serving the needs of the citizens of Dallas County” states Mr. Ames.

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