Deadlines & DelinquencY
Q: When are my property taxes due?
A: Taxes are due and payable on October 1, and are delinquent if not paid on or before January 31. State law requires that penalty and interest be charged on taxes paid after January 31. If you have any questions, email firstname.lastname@example.org, or call our Customer Care Center at 214-653-7811.
Q: What is the deadline for filing an appraisal protest?
A: No later than May 31st. Contact your local Appraisal District.
Q: Do you consider the mail postmark as the payment date?
A: Yes, we use the Post Office’s postmark, not a meter date, to comply with Tax Code Section 1.08.
Q: Why did I get a delinquent notice when I paid my taxes?
A: Fax us at 214-653-7888 with your name, property address and copies of your cancelled payment check and delinquent notice, and we will research it for you. You can also email email@example.com, or call our Customer Care Center at 214-653-7811.
Q: I received a delinquency with penalty and interest, when I never even got my first bill. What should I do?
A: Tax statements are mailed in October to the address shown on your account. Fax a copy of your delinquent notice to 214-653-7888 and we will research it for you, email firstname.lastname@example.org, or call our Customer Care Center 214-653-7811.
Q: When do you turn delinquent tax accounts over to the attorney?
A: Per state law, April 1st for Business Personal Property, July 1st for all other property.